Many business owners in the home building industry acquired trade skills by working for others. At some point, they decided they would be more successful by starting their own businesses. While trade experience and competence are essential when starting a business, successfully staying in business and making a profit requires skills and tools that many business owners have never acquired. This course explains critical elements and presents practical tips and tools for managing a business successfully.

The course gives participants a solid foundation for managing small to medium size building/remodeling companies. It describes business best practices and provides practical tools of value to new and experienced business owners.


As a graduate of this course, participants will be able to:

  • Identify common business challenges and ways to overcome them.
  • Describe the three basic functional areas of a business.
  • Describe how to plan effectively for achieving business success.
  • Describe the organization and processes that a company needs to have in place to run efficiently.
  • Identify methods for recruiting, interviewing, training and retaining quality personnel.
  • Identify performance tools to help you achieve success.
  • Identify methods for evaluating your progress.

The course is recommended for:

  • Builders and remodelers, with or without experience managing a business, and
  • Professionals in fields related to the home building industry who are interested in understanding the challenges and best practices involved in managing a small to medium home building/remodeling business.

Topics Covered
Section 1: Business Basics

  • What Does It Take to Run a Successful Business?
  • Wearing Multiple Hats
  • Three Functional Areas of a Company
  • Elements for Success: The Six P’s

Section 2: Planning – The Map

  • Benefits of Planning
  • The Business Plan
  • Vision Statement
  • Mission Statement
  • Business Goals

Section 3: Planning – The Budget

  • Chart of Accounts
  • Accounting Methods
  • Income Statement
  • Balance Sheet
  • Steps to a Simple Budgeting
  • Using Margin and Markup to Create Pricing

Section 4: Process – The Itinerary

  • Types of Business Ownership
  • Organizational Structure
  • Job Descriptions
  • The Workflow
  • Procedural Manual
  • Essential Systems

Section 5: People – Your Travel Companions

  • Types of Workers
  • Employee Handbook/Company Manual
  • Human Resource Considerations

Section 6: Performance – The Journey

  • Leading and Managing Employees
  • Complying with Laws and Regulations
  • Marketing
  • Managing Customer Relations
  • Estimating
  • Payroll Reporting
  • Job Cost Reporting
  • Scheduling
  • Lead Tracking
  • Recordkeeping

Section 7: Progress – Evaluating the Journey

  • The Importance of Monitoring and Evaluating Progress
  • Using Financial Reports to Monitor Progress
  • Break-Even Analysis
  • Slippage Chart

NAHB Designations

This course can help satisfy curriculum requirements or serve as an elective for the following NAHB designations:

  • Required: CAPS, CGA, CGB, CGP, CGR, Master CGP
  • Elective: Master CSP
  • Continuing Education: This course provides 6.0 hours of continuing education credits for these NAHB designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP and MIRM

Additional Credit Information

The American Institute of Architects (AIA)

 NAHB is a Registered Provider with The American Institute of Architects (AIA) Continuing Education Systems. This course is approved for 6 Learning Unit hours (6 LU Hours) of AIA Continuing Education Systems (CES) Credit.

Credit earned on completion of this course will be reported to CES Records for AIA members by NAHB. Certificates of Completion for non-AIA members are available upon request.

Continuing Education for Contractor State Licenses: This course is approved for continuing education for contractor state licenses in the state of Utah.